Internal rules

The internal rules of Tondiraba Ice Hall (hereinafter referred to as Ice Hall) are mandatory for all users and visitors of the Ice Hall.

1. GENERAL
1.1. Access to the Ice Hall is granted with a purchased ticket/season ticket issued by the administrator. For sports clubs and curling, access is granted with a prepaid service ensured by a valid contract with client concluded between the parties (unless agreed otherwise).
1.2. Access to the Ice Hall is ensured with a valid entry card. The entry card gives the client the right to use the Ice Hall under the terms and condition and for the duration agreed to in the contract with client.
1.3. The issued entry card is personal, and it is not permitted to be handed over to third persons.
1.4. Keep the entry card/locker key safe. Return it upon leaving. The fine for losing or damaging the entry card/key is 5 €.
1.5. The Ice Hall is open on weekdays, weekends and public holidays at times established by the Ice Hall. Opening hours are shown on the Ice Hall’s website www.tondirabaicehall.ee and main doors.
1.6. Ticket sale and entrance to the Ice Hall stops one (1) hour before the Ice Hall closes.
1.7. The Ice Hall or the security service authorised by it has the right to inspect the visitor’s person and his/her belongings, the objective of which is to ensure the safety of all visitors and employees.
1.8. Consuming alcohol is permitted only in the premises of the cafe.
1.9. The Ice Hall reserves the right to not serve visitors who do not adhere to the internal rules of the Ice Hall.
1.10. Filming on the Ice Hall’s territory is permitted only with the approval of the Ice Hall’s management board.
1.11. Upon the first violation of these internal rules, the offender may be disciplined with a verbal warning. The Ice Hall reserves the right to prohibit offenders that have repeatedly violated the internal rules from entering the Ice Hall.
1.12. The Ice Hall has the right to unilaterally amend the general terms and conditions of the contract with client, price list, internal rules, terms and conditions of services and opening hours by notifying the client thereof at least one (1) month in advance on the Ice Hall’s website and/or via e-mail to the address provided by the client.
1.13. The Ice Hall shall not be liable for the visitors’ personal buildings left in lockers or locker rooms.

2. IT IS FORBIDDEN IN THE ICE HALL TO:
2.1. smoke
2.2. bring along alcoholic beverages
2.3. items, the content or breakage etc. of which may endanger the client’s or other people’s health and safety or any weapons or other dangerous items, pyrotechnic equipment, torches
2.4. trade various products and services
2.5. keep bicycles, skateboards and mopeds
2.6. bring pets (house pets, birds, etc.)
2.7. be inebriated
2.8. be in the Ice Hall after closing

3. THE VISITOR UNDERTAKES TO:
3.1. peruse and adhere to the internal rules and fire safety regulations of the Ice Hall, signs in the Ice Halls and personnel’s instructions
3.2. keep the purchased ticket/season ticket until the end of skating
3.3. stay vigilant with his/her personal belongings (opportunity to use special lockers)
3.4. maintain cleanliness
3.5. wear training clothes that conform to general ethical standards
3.6. handle the property of the Ice Hall and third persons prudently. Ice Hall’s client undertakes to compensate the full amount of damage incurred by the Ice Hall and/or third person. In the event of discovery of possible theft, the contract with the member of Ice Hall will be terminated immediately
3.7. Smoking, drinking alcohol or taking narcotic drugs is strictly prohibited in the Ice Hall; attending practices under the influence of said substances is also prohibited.
3.8. In the event of discovering deficiencies in the upkeep of the Ice Hall or practice equipment, please notify the Ice Hall’s administration thereof at the first opportunity.

4. ICE HALL HAS THE RIGHT TO REMOVE THE FOLLOWING PEOPLE FROM ITS TERRITORY:
4.1. people who violate the Ice Hall’s internal rules
4.2. people who vandalise
4.3. people who attempt to enter the Ice Hall without paying
4.4. people who carry items provided in clause 2 and fail to follow the internal rules

5. PRICES AND PAYMENT
5.1. Services are paid for pursuant to the price list approved by Tallinn Sports and Youth Board.
5.2.1. Paying with a bank transfer takes place pursuant to an invoice issued by the accounting department; cash is paid in advance.
5.2.2. To use the services of the Ice Hall, individual users are required to:
– present a valid personal identification document with a photo when renting skates
– pay for free ice (free hockey) in cash

6. SKATE RENTAL
6.1. The visitor purchases the skate rental ticket from the administrator (see the price list).
6.2. The visitor leaves his/her ID-card to the administration for the duration of skating as a guarantee.
6.3. Skates must be used carefully, i.e. please untie the laces properly when removing skates to make it easier for the skate to come off.
6.4. When walking in skates, it must be done on special rubber mats.
6.5. It is forbidden to leave the territory of the Ice Hall with the skates.
6.6. In the event of losing or damaging the skates, the visitor is obligated to compensate the skates according to their acquisition cost.

7. USING SKATING RINKS
7.1. By purchasing the ticket/season ticket, people confirm that they have the physical abilities, skills and health status necessary for skating. Parents/companions are responsible for the health status of children.
7.2. Skate counter-clockwise in circles.
7.3. CD player (with a cord) for practices may be borrowed from the administrator by the coach, teacher, instructor or person responsible for the training group, who is responsible for returning the CD player and the careful use thereof. The equipment is given out against a signature. The issued equipment is accepted only by the personnel of the Ice Hall.
7.4. Do not disturb or endanger other skaters.
7.5. Leave the ice before it is resurfaced. Skaters can return to the ice after resurfacing, once the ice resurfacer has left the ice.
7.6. Notify the Ice Hall’s personnel of any accident.

8. IT IS FORBIDDEN IN THE SKATING RINK TO:
8.1. go on the ice without a ticket
8.2. go in the skating rink without skates
8.3. skate on the free ice in skates intended for speed skating
8.5. damage the Ice Hall’s equipment
8.6. throw pieces of ice, snowballs, gravel, etc.
8.7. damage the ice intentionally
8.8. sit on and climb over borders
8.9. smoke, excl. areas designated for it
8.10. play hockey on free ice. There are special times for playing hockey. Inquire more information from the administrator
8.11. run
8.12. go on the ice during resurfacing
8.13. skate on curling fields
8.14. eat and drink any beverages on ice (applies to both skating and curling)
8.15. be in places not intended for visitors
8.16. disturb public order (fight, causing a physical injury, theft, owning or trading with narcotic or psychotic substances, etc.)

9. USING LOCKERS, LOCKER ROOMS AND SAUNA
9.1. A fee must be paid to the administrator in order to use lockable lockers to keep one’s personal belongings.
9.1. Using locker rooms and showers is for a charge and is included in the price of using the services.
9.2. The Ice Hall has the right to remove personal belongings left in the locker rooms, lockers and shower room after closing. The Ice Hall keeps the removed items for one (1) calendar month.
9.4. Leaving training equipment and personal belongings in the locker outside the Ice Hall’s opening hours is not permitted, unless a separate agreement has been reached with the Ice Hall. Ice Hall is not responsible for the loss or damage of the client’s personal belongings.
9.5. It is forbidden to shave, dye hair and do any other body treatments with honey and salts in the shower rooms, sauna and locker room.
9.6. A separate ticket must be purchased to use the sauna (60 min).
9.7. Using the sauna without permission leads to a 250 € fine.
9.8. Sitting pad or towel must be used on the sauna bench.
9.9. Only hot water must be poured on the sauna heater. It is prohibited to pour cold water and other liquids on the heater.
9.10. Whipping and drinking alcoholic beverages is forbidden.

10. COMPETITIONS AND EVENTS AT THE MAIN ARENA
10.1. In order to organise events, the organiser and the Ice Hall enter into a bilateral written agreement for the use of the premises, time and the method of payment.
10.2. The competition and even organiser is responsible for the order and medical service during the event and compensates any property damage incurred due to his/her fault.
10.3. The main arena may be used by training groups, hobby groups and individual persons at pre-booked times.
10.4. The training groups are obligated to adhere to the training times provided in the arena schedules.
10.5. Children’s training groups are permitted on the main arena only with the presence of the coach, teacher or instructor (adult).
10.6. The coach, teacher, instructor or person responsible for the training group must arrive first and leave last, making sure that all participants have left and used equipment is returned to its place.
10.7. Equipment necessary for the practice can be rented from the Ice Hall by the coach, teacher, instructor or person responsible for the training group, who is responsible for returning and careful use of the equipment. The equipment is given out against a signature. The issued equipment is accepted only by the personnel of the Ice Hall.
10.8. The user is fully liable for the equipment; in the event of breaking the equipment, the user is proprietarily liable.
10.9. All sectors in the main arena must be straightened up at the end of the practice session.
10.10. Visitors are permitted on the main arena only in clean footwear (indoor shoes).

11. CURLING
11.1. The internal rules of the Ice Hall (internal rules of Tondiraba Ice Hall for visitors) must be perused in advance.
11.2. Adhere to the instructor’s instructions. Danger of slipping on ice.
11.3. Skating and running is prohibited on curling lanes.
11.4. Going on ice in dirty (muddy, sandy, etc.) footwear or footwear that may damage ice in some other way is prohibited.
Eating and drinking on the ice is prohibited.
11.5. Using a slider (slippery sole) is permitted only with the instructor’s instructions and only when sliding a stone. The slider must be removed when moving and sweeping on the lane. It is not recommended to use a slider when first getting to know curling.
11.6. Curling equipment must be handled carefully. Curling stones must not be slid against the hack or the border – the stone must be stopped with a broom. Incurred damage must be compensated.
11.9. Curling is always played in one direction, and stones must not be slid against the direction of playing.
11.10. The players are liable for any potential injuries they may suffer.
11.11. Skating on curling fields is prohibited.

12. GYM
12.1. The gym may be used by members of sports clubs and training groups and individual persons (by paying for it in advance pursuant to the current price list).
12.2. Clean sportswear ad indoor shoes must be worn when working out in the gym.
12.3. Take into consideration that another person may use the gym equipment while you’re taking a break. The person who joined last should ask if it’s all right to use the equipment.
12.4. After workout, make sure to return all gym equipment to their designated place.
12.5. Indoor shoes are mandatory.
12.6. Use a workout towel or paper towel to wipe sweat off your body or gym equipment.
12.7. Children older than 14 yr. are permitted in the gym without a parent or training group coach. Children must not be left unattended! Running in the hall, climbing on and hanging off equipment is dangerous and disturbs other people.

13. THE VISITOR HAS THE RIGHT TO:
13.1. enjoy the events taking place at the Ice Hall
13.2. use services paid for or ordered
13.3. use his/her personal skates
13.4. turn to the personnel to resolve an issue
13.5. make suggestions and file complaints to the Ice Hall’s administration